American Empire Limo

Just called to make a reservation, very good experience. They get your credit card and bill you after your pick up is done. All fee is included, very straight forward, and the charge is reasonable.

After my pick-up I will update my review, so far, very good.

SO glad I ended up using Luxor! I just wanted to treat someone with a town car to take them to dinner for a significant birthday, and found Luxor online. I made the reservation on their website, and communicated completely via email.

Their customer service is outstanding -- I had to make a few changes to my reservation, and they responded quickly and efficiently, keeping in communication regularly as well. Our driver was early, and I received a text letting me know where he was. He was super nice, and the car was spotless and very comfortable. I also felt that it was a reasonable price, particularly having compared to other companies.

I will definitely use this company again and highly recommend them!

Pros:
Driver was waiting when I got off the plane.
Got upgraded to a Escalade.

Cons:
Driver never spoke one word to us.
Walk to the car and never tuned around to see where we were.

I also ordered a differnt car for my friend who was coming in at a diffferent time who had a great driver, who was very friendly.
I would give them another chance next time i am in the city.